Privacy Policy

1. Introduction

At NaijaPatient.org, we are committed to protecting your privacy and ensuring that your personal information and health data remain confidential. We adhere to Nigeria Data Protection Regulation (NDPR) standards to provide you with a secure and trustworthy environment where your feedback contributes to healthcare improvements without compromising your privacy.

2. What Information We Collect

• Personal Information:
  We may collect basic demographic information such as age, gender, and region. This helps us analyze data trends and ensure that insights are relevant to specific population groups across Nigeria.
• Health and Experience Data:
  We collect information about your health status, symptoms, treatment outcomes, and experiences with healthcare providers. This patient-reported data allows us to identify areas for improvement in healthcare delivery and overall patient satisfaction.
• Usage Data:
  We collect information on how you interact with our website, such as pages visited and time spent on each page, to enhance your user experience and ensure that our platform remains accessible and effective.

3. How We Use Your Data

• Improving Healthcare Services:
  We use aggregated, anonymized data to provide healthcare providers and policymakers with insights on patient experiences and outcomes. These insights inform improvements in healthcare services, making them more responsive to patient needs.
• Research and Policy Development:
  Researchers and policymakers use our data to identify trends in patient care, support studies, and shape policies that address healthcare gaps in Nigeria.
• User Experience Enhancements:
  We analyze website usage data to improve the accessibility and functionality of NaijaPatient.org, ensuring that our platform meets the needs of all users.

4. Data Security and Confidentiality

• Data Encryption:
  All information entered on NaijaPatient.org is encrypted during transmission and at rest, preventing unauthorized access to your data.
• Access Control:
  Only authorized personnel have access to raw data, and even then, access is restricted to de-identified data whenever possible.
• Compliance with Regulations:
  Our data handling practices comply with the Nigeria Data Protection Regulation (NDPR) and other applicable standards to ensure your information remains secure.

5. Data Anonymization and Aggregation

Before sharing data with healthcare providers, researchers, or third-party partners, we anonymize and aggregate all information. This process removes any personally identifiable information and combines data sets, so your individual responses cannot be traced back to you. Our commitment to anonymization ensures that your privacy is protected at all times.

6. User Consent and Participation

By participating in surveys and providing feedback, you consent to the use of your data as described in this policy. Your participation is voluntary, and you may choose to stop participating or request the deletion of your data at any time by contacting us at hello@naijapatient.org.

7. Data Sharing and Third-Party Access

NaijaPatient.org only shares data with trusted partners, such as healthcare providers, researchers, and policymakers, and always in an anonymized and aggregated form. No personally identifiable information is shared, and our partners are required to use the data solely for purposes that align with our mission of improving healthcare quality.

8. Data Retention Policy

We retain anonymized data for analysis purposes to track trends over time and support long-term healthcare improvements. Personal data is retained only as long as necessary for the purposes stated in this policy or as required by law. Once it is no longer needed, data is securely deleted.

9. Your Rights and Choices

• Access Your Data:
  You have the right to request access to the data we hold about you.
• Request Correction:
  If you find any inaccuracies, you can request corrections to your data.
• Request Deletion:
  You may request the deletion of your personal data at any time by contacting us at hello@naijapatient.org.
• Restrict Processing:
  You have the right to limit the processing of your data under certain conditions.

10. Updates to This Privacy Policy

NaijaPatient.org may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify users of any significant changes by posting the updated policy on our website and, where appropriate, providing additional notifications.

11. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or your data, please contact us at hello@naijapatient.org or through our contact form. We’re here to help!